Frequently asked questions
Do you ship to Africa?
At the minute we do ship to some African countries only. Kindly let us know the name of your country and the product that you would like to purchase. We will be glad to anwer to you.
Can I insert pictures in my FAQ?
Yes! To add a picture follow these simple steps:
Enter App Settings
Click the "Manage Questions" button
Click on the question you would like to attach a picture to
When editing your answer, click on the picture icon and then add an image from your library
Do you ship world wide?
We do ship to almost every country of the world. Anyway to give the right answer to you,we would kindly ask you to send the name of your country to us.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.